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Learn how to apply discounts to individual items or entire orders!

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You can re-open a closed order for a HOUSE ACCOUNT closed order.

<aside> ⚠️ You can only re-open orders that were charged to a HOUSE ACCOUNT (eg not a card, cash, or another payment method)

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Discounting Individual Items

Discounts on a one-time basis

To discount a specific item on a one-time basis, first add the item to the order. Then click on the item you have just added. You will then see a pop-up menu where you can choose to add/edit the discount. You can choose from a list of preset percentage discounts, or type in a dollar amount to discount the product. We will display the original price with the discount to show you the new total cost for this item. If necessary, we can require a manager code to apply a line-item level discount.

Please note, this discount will only apply to the singular item you have added to the bill. If you increate the quantity of that product you will need to apply the discount again.

You can re-open a closed order for a HOUSE ACCOUNT closed order.

<aside> ⚠️ You can only re-open orders that were charged to a HOUSE ACCOUNT (eg not a card, cash, or another payment method)

</aside>

**Article Navigation:**You can re-open a closed order for a HOUSE ACCOUNT closed order. <aside> ⚠️ You can only re-open orders that were charged to a HOUSE ACCOUNT (eg not a card, cash, or another payment method) </aside> Article Navigation:

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Discounts on a recurring-basis

Individual products can be assigned a discount when purchased by specific membership categories. This will ensure that anytime a product is purchased by someone in that category, the discount will automatically be applied. To configure a discount for a product, click into the product details and navigate to the ‘Discounts & Minimums’ tab. Here you’ll see a list of membership categories. Click onto a category to add or update the discount. You can select from an existing coupon, or create a new custom discount.

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Discounting Entire Orders

To discount an order, start by adding all of the items to the bill. Then click the blue “Ready to Pay” button to visit the payment screen. At the top of the screen under “Summary” you will see the current total. The “Edit Discount” button will launch a pop-up menu where you can either enter a fixed dollar amount or choose from preset percentages to apply a discount to the entire order. If necessary, we can require a manager code in order to apply an order-level discount.

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