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Staff are able to transfer an order in the POS to another staff member in a few simple steps.

Staff can also merge one order into another, to close them out as a single order.

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Transferring Orders

You are able to transfer an order in the POS to another staff member in a few simple steps. Everything in the order at the time of transfer will move to the new staff member, including the tip!

Turn Staff Members ON in POS Settings

Launch your POS system in your club dashboard, then navigate to Settings and toggle on Staff Members. This will now prompt Staff members to enter their four digit code when logging in and creating a new order.

Transfer the Order

To initiate the order transfer to another staff member, click on the open order and then find the three dots on the Order screen. Choose Edit Staff Member and type in the staff member four digit code who is going to receive the order.

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Merging Orders

Staff can now combine one order into another, to close them out as a single order. To initiate the merge, click on the order that you’d like to merge (this order will no longer be open after it is merged into the order you’d like to proceed with). Then find the three dots on the Order screen. Choose Merge Order and search for the order that you’d like to merge this into. Once confirmed, the initial order will be greyed out and will clearly display “merged into order ###”.

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