Please reach out to [email protected] if you’d like one of our team members to configure membership minimums on your account. If you have minimums enabled, Clubspot will automatically calculate and bill any difference between the minimum and actual spend for each membership.
The Minimums dashboard will allow you to track and update the minimums and their parameters. At a glance, you’ll be able to see the minimum’s schedule, what is included, what events and locations it applies to, and if tax or tip count towards the minimum spend requirement. Clicking into the minimum will allow you to update the locations, events, add-ons, and memberships that are subject to this minimum.
If you have ‘who it applies to’ set to ‘individual memberships’, they’ll need to be applied at the membership level. Navigate to Billing > Minimums > manage individual minimums > choose the applicable minimum.
The Realtime Spend dashboard offers a breakdown of each member’s minimum including amount owed, amount spent, and amount remaining. This table can be filtered to narrow the results by membership category or plan.
The Minimum Runs dashboard provides a list of the instances that a minimum period concluded and members with unspent minimum were billed.
The Minimum Results page will show you the charges that have been applied as the result of a minimum run. This table can be filtered to show the results of a specific minimum run or by the billed/unbilled status. Here you can see what items counted toward the minimum run. This should be a useful tool for answering questions from members about how their minimum was calculated.
An admin can click on a Membership > Billing > Minimum > to see the line items that are currently being included when calculating a minimum. If necessary, and admin can use a manual adjustment to modify the amount spent. This might be necessary in an ad-hoc situation where you wanted to make sure the member was not charged for minimum (ex. They hosted a private dinner that technically did not account for F&B spend but you want to make sure they’re not being charged for unspent minimum).
