Clubspot supports both thermal and impact printing within the POS application, this article aims provide guidance on requirements to get the printers connected to your network, and to Clubspot’s POS.
We recommend the thermal printer Star Micronics TSP100III Ethernet. You can find and purchase this printer here and here If your workflow requires impact printers, you can use the EPSON TM U220B Model M188B. It is vital that both models have ethernet connectivity.
The vast majority of the printers we have set up are connected to our server through port forwarding (typically on port 9100, 9101, 9102 etc). If you have specific requirements that will not allow a port forward on your network, let us know and we’ll try to work with you on alternative setups.
Setting up the port forward will depend on the club’s specific router, but should be as simple as logging into the router, and setting up a forward from our print server’s IP addresses: 35.169.197.221 and 34.139.36.184.
to the internal network address of the printer. The internal port configured should be 9100 and the external port can be set to 9100, 9101, 9102 etc. incremented per printer. Please send Clubspot the following detail:
Public, static IP address, or DDNS domain name to direct our traffic towards:
The external port numbers used and the corresponding name of the printer like the following:
| Port # | Printer name |
|---|---|
| 9100 | Bar printer |
| 9101 | Server station |
If you have any questions on how to do this, do not hesitate to reach out to us!
We recommend the cash drawer Star Micronics CD3-1313. You can find and purchase this printer here
Clubspot strongly recommends ethernet connected printers since printers do not stay as reliably on wifi networks as other devices. If you do need wifi printers for your use case then the following information is important to note If you plan on setting up multiple printers, you will need a router capable of translating the external port to a different internal port (eg. accept inbound traffic from port 9101, send to internal printer IP at port 9100).
If you are using a STAR TSP100III printer, please note that this printer will not work on a Smart Router or Mesh Router system. The TSP100III models will not work with these devices, and only work on a 2.4GhZ Band router with the 2.4gHz and 5gHz bands split out to separate networks.
The printer also does not support WPA/WPA2 or AES/TKIP combo settings. Please contact your network administrator or router manufacturer if you have questions or concerns about these security settings.
We recommend using a dynamic DNS service on your router. This allows clubs to provide Clubspot with a domain name to which to direct all print traffic. In the case of a network failover to a different ISP or a cellular backup, the dynamic DNS service can ensure that traffic is routed to your new IP. Services like No IP can be used to configure your dynamic DNS.