<aside> đź’ˇ This guide is for club members. If you are a club administrator, please click here.
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This guide explains how to understand your membership balance, view (and pay) invoices, review upcoming charges scheduled for your next invoice, set up auto-pay, and more. To get started, log in with your member account and click the Billing tab.
The Billing Summary section shows the current amount due on your membership. If you have prepaid your dues you may see a net credit in the balance section.
Click on the Credits & Debits tab to view a full accounting of all credits and debits to your membership balance over time, along with a running balance all the way to today. You will see that payments reduce your balance, while invoices increase your balance.
Invoices are a way to group individual line items that you purchased at the club into discrete billing groups. For instance, your Bar and Restaurant charges from February, plus monthly dues issued on the first of the month may be grouped together on your March 1 invoice.
It is possible to have multiple unpaid invoices at any point in time. In this case, your total balance due will incorporate all of these invoices (minus any credits on your account).
For more information on invoice format, please see our related guide:
To add a payment method on file in your member dashboard, navigate to Billing>Payment Methods>”+payment method” this will prompt you to add a credit/debit card or your bank account details. The first payment method added will act as your default, which you will then be able to enable auto-pay.
You can enable auto-pay by scrolling to Billing Settings and choosing Auto-Pay then On or Off. Clubspot will automatically charge your default payment method on file, whenever an invoice is issued.
<aside> đź’ˇ A default payment method must be added to your account in order to enable Auto-Pay.
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