We are constantly improving the Clubspot platform, and launching new features to support our incredible customers! Stay tuned here for a running list of platform updates.

<aside> 📣 We always love to hear what you think of our new features! Please feel free to email us at [email protected].

</aside>

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June 2025

• Point of Sale (v5.3)

  • Void mode:

    • Void mode allows the POS operator to reverse lines by adding any number of “void lines” to an order (negative reversal lines, with negative tax, gratuity, etc. automatically calculated), and closing the order out to a house account. This does not impact prior reporting periods, and is a convenient way to reverse a small number of lines from a prior period.
    • This requires a manager code, and must be enabled at the location level.
    • Negative orders can only be closed out to house accounts.

  • Profiles table

    • Added sorts by profile name and created at
    • Added export so you can see all the profiles and compare settings

  • Courses

    • Support for “default courses” by subtype. Previously the you could disable courses for a specific product subtype (eg. beverages) but now you can also set a default course for a specific subtype, eg. Course 1 for appetizers.

  • Ability to set custom discount options, for each pos location.

  • Improved handling for non-usd currency labels when adding tips and discounts.

  • The “pre-discount” auto gratuity calculation method now factors in discounts from price schedules (eg. happy hour).

  • The product details page now supports an explicit toggle to configure the behavior of zero dollar items (that is, to use zero dollars vs prompt for price in the POS). Both behaviors are now fully supported, with the default being prompt for price.

    

• Social events

  • Added reply-to emails for social events and a club-level social event email

  • Events page Version 2

    • Combines event details and tickets pages
    • New quantity picker for guest tickets (if the event does not require attendee names, which is configured in the event basic details settings)
    • Ability to cancel a registration, if an event allows cancellation and it’s before the deadline
    • Email [email protected] to enable on your account.

    

• Exporting

  • Added dates to export file names
    • Staff: tipping ledger and tips by staff
    • Reporting: orders, line items, tax summary, channel summary, payouts

• Batch billing

  • Added a sort on the member search popup so the primary member appears first in the list of members to choose from

• Reporting

  • Subtypes by location table
    • Note: Subtype tracking is only available for orders AFTER June 4, 2025

• Membership Analytics

  • Membership Count: added two columns (Added and Lost) that should breakdown the existing Delta column
  • Report for add-ons added and dues plan changes
    • Under Analytics > Plan updates: Added a "type column” and new events for: Membership created,Category/Plan changed (not new), Add-on added, Add-on removed, Membership canceled

• Membership applications

  • New design to show a club image instead of the digital member card interface. Clubs can optionally use the new design going forward, which will display the same club image used for the member portal login page.

• Membership dashboard

  • Added UI callout for period when dues or house account is scheduled ahead and we have already jumped to the next cycle (ie dues/house account are scheduled in the next few hours but the next billing dates have already been updated to the next cycle) → in next dues or next invoice column you’ll see a clock with the date that the next dues or next house account are scheduled for in the billing queue

• Facility waitlist

  • Show facility waitlist on membership=> plan => assignments

• Banquets

  • Populate product names in line item list
  • Prepopulate add line item overlay with the product description, if it exists

• Courts

  • New courts type page with all of the court products
    • Can create new court products directly from this page
    • Draggable
    • Directs you to product/product option
  • Court options are now draggable
  • Added court usage to reservation list view (partial or full) only visible for clubs with partial court reservations available
  • Ability to open courts at a specific minute after midnight
  • Edit players using inline sign up
  • Ability at the member level to limit access to court bookings based on membership add on
  • Description for court time blocks, which can be used to comment on the reason for closure and/or insert a link for an event registration

• Membership add ons

  • Ability to assign add on to multiple members during normal add-on creation process

• Golf

  • Cart number tracking available. Please email [email protected] to enable.

• Regattas

  • Reviewed and updated ORC course mapping
  • New results button that takes you directly to the results page from the scoring panel
  • New dropdown to select specific race for handicap races

• Dining

  • Dining booking windows. Email [email protected] to let us know the minimum and maximum days in advance your dining shift can be booked if you’d like to put any limitations in place.
  • Date filtering for dining time blocks