We are constantly improving the Clubspot platform, and launching new features to support our incredible customers! Stay tuned here for a running list of platform updates.

<aside> 📣 We always love to hear what you think of our new features! Please feel free to email us at [email protected].

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• Click for Table of Contents

Jan 2026

• Facilities
  • Ability to message all members who are assigned to a facility or facility product
• Staff
  • UI to set what POS functions are restricted to managers
  • UI to set restriction overriders on a per staff member bases
  • Ability to import staff members
• Communications
  • Ability to send SMS and push notifications from communication lists
  • Email profiles
    • Ability to create named profiles for an email address
    • When creating an email users will be able to select from the list of email profiles
    • Emails will appear as being sent by the email profile name
  • Message details view now contains sender details
    • Profile
    • From email
    • Reply to email
• Mobile ordering
  • Ability to configure note for each location
• POS
  • Call out on order tile if the member is a guest
• Mobile ordering
  • Can now set order level notes for mobile orders
  • QR codes: From the location details you can generate links/QR codes that tie an order to a specific table or custom notes (i.e. Table 7 or “Poolside lounger”)
  • Ability to reject an order explicitly (for manual pos locations). Order will be canceled/marked as rejected with a reason (that’s visible to the customer)
  • Notifications in member portal → you can now get back to the nice order status page when you click on a push notification a second+ time
  • More explicit login flows to encourage login, and eliminated extra steps for selecting member before checkout if you are logged in (since we know who you are)
• Gift Cards
  • Improved gift card purchase (pos 5.4) and issuance flow
  • Warning when issuing a card to the same customer + recipient combination
  • Required code entry when issuing physical card
  • Check for code uniqueness ahead of time, and flag if there’s a duplicate prior to card creation.
  • Ability to set allowed formats (physical, digital, or both) from the product details page.
• Point of Sale (v5.4)
  • Staff code inputs
    • More obvious exit option for staff code input on smaller devices
    • Backspace button to remove the last entered character
  • Guest customers: ability to clear first and last name with a single tap for faster name entry
  • Table management
    • Ability to remove a table from an order
    • Ability to view and edit the table from the “more actions” overlay for any order (if restaurant mode is enabled)
  • Streamlined customer tip inputs
    • Previous behavior: The “Customer tip inputs” setting previously displayed a button on the payment screen that the operator could tap to pull up a customer-facing tip interface.
    • New behavior: collecting customer tips is streamlined to a single click when this setting is enabled. The operator can simply select the payment method (card or house account) and hand over the device. Clubspot will automatically display a customer-facing tip screen when customer tip inputs are enabled.
  • Streamlined payment flow
    • The payment flow has been moved to a popup for better visibility and focus.
    • Improved error messaging if/when payment methods become unavailable (eg. if the order is closed out on another device simultaneously, a card is authorized, an authorization is canceled, or the order total changes part-way through payment).
    • On-reader tipping is now supported regardless of capture mode (previously, on-reader tipping was only supported for automatic capture). This simplifies the settings logic so that the on-reader tip interface is always displayed if the setting is turned on. If you are using on-reader tipping with separate auth and capture, the initial tip during the auth is recorded and added to the order, but the operator still has an opportunity to edit the tip prior to capture.
    • The payment screen now displays settings call-outs as a convenience to indicate the configured behavior of the payment flow at a glance (eg. “Tipping: On reader”, “Separate auth & capture”, etc.
    • Authorized cards now appear more prominently with clear calls to action to cancel or capture the authorized amount.
  • Handheld POS
    • By default, the POS is now locked into portrait mode when running on a S700 card reader.

December 2025

• Point of Sale

  • Ability to collect signatures on-reader, for any payment method.

    • This is a profile-level setting available on POS v5.4+

    • The signature feature is available both in Reader mode and in Handheld POS mode.

      

  • Improved split order handling (v5.4+)

    • UI refresh to align the “split by amount” workflow with the “split by item” workflow.
    • Prior to loading the split view, the POS app will now automatically perform order calculations (eg. to apply auto-gratuity to the order).
    • You can now split order-level discounts and tips. This makes it MUCH easier to arrive at an exact dollar split. Previously, order-level discounts and (discretionary) tips would be automatically removed as part of the split operation.
    • Enhanced validation for split amounts and split types.
• Events

  • Group check in for social events from admin dashboard - can update participant status by group from groups page

    

  • New group RSVP flow from admin dashboard

    • Can book groups all at once (instead of one ticket at a time)
    • Mimics the signup flow that members see
      • Added quantity picker for admin facing
      • Admins can still make an rsvp for someone even if ticket is members only, sold out, etc (same behavior as before, but with added callouts)
    • Ability to select a billing option when ticket is free but a custom field has an adjustment (ie member ticket is free but steak dinner custom field is +$10)
    • Respects require attendee details, which allows you to skip adding secondary guest names if they are not required

  • Ability to restrict RSVPs by certain membership categories for members only events

    • By default, all membership categories are allowed to RSVP unless a subset is explicitly selected

      

  • Ability to cancel social event signup from the admin dashboard instead of archiving them

• Check in app
  • Guest Passes
  • Option to issue guest passes while booking a dining reservation (if the club has guest passes enabled)
  • Made email/mobile optional for guest passes, you just need one or the other (If you do not add an email, we can’t track guest profiles for the participant)
• Receipts
• Payments
• Boats
• Emails