Welcome to the Clubspot Admin Guide! We're here to answer your questions. Can't find what you're looking for? Send our support team a note at [email protected].
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👉 This guide is for Club Managers, Administrators, and Staff. If you are not a club manager, please click here for our members guide.
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🚀 Click here to view our Launch Notes with new feature updates!
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- Click for Table of Contents
Account
Account Setup
Creating a Clubspot Account
Manage club administrators
Plan & Billing
Add a Payment Method
Inbound payments
Enable Payouts
Logging out of your admin account
Club Notifications
Account Details
How to display the club’s billing email on member invoices
Websites
Design a website
Website Cutover
Help members log in
Report on which members have logged in
Member Portal Design
Generate Sitemap
Operations
Reporting
Revenue reports
Membership Minimum Report
Export Member Invoices to PDF
Batch Billing Uploads
Balance Forward Member Statements
Fundraising / Club Donations
Reporting by Service Window
Communication
Connect a MailChimp account
Groups and subscribers
Outbound Messages
Update your “from” address
Sending emails to filtered membership view
Finish Email Campaigns in Mailchimp
Custom Member Grouping
Troubleshooting Email Recipients
Mail merge (eg. for a paper directory, or mailing labels)
Excluded recipients
Payments
ACH processing timeline
Refunds & Reversals
View Online Receipts
Staff Management
Time Sheets
Tipping
Accounting
Chart of Accounts
Account Mapping
Accounting Integrations
Accounting Events
Accounting Checklist
4000 Sales
Booking & Reservations
General reservations
Reservations Overview
Full/Multi-Day Reservations
Dining
Dining reservations
Point of sale
POS Setup
Locations
Point of Sale Users
Point of Sale Products
Configuring a Card Reader
Setting up Thermal/Impact Printers
Recommended POS iPad Settings
Troubleshooting Card Reader
Point of Sale Versions
Payments
Separate Auth & Capture
Adding a card on file
Tickets & Receipts
Tickets and Receipts
Filter Smart Tickets by POS Locations/Tags
Smart Ticket Sorting
Other Workflows
Split Check
Seat Management
Managing Orders
Paying member invoices through the Point of Sale
Reciprocal payments
“Pay by link” Option
POS Notes
Re-opening an order
Open a new order, from a closed order
POS: Online Shop
Wrap Filter Options
Default Gratuity
Create a QR Code
Inventory Tracking
Discounts
Membership
Membership Database